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ChiaYu Chen

Hello! I'm ChiaYu, an HCI enthusiast, user researcher, interaction designer, and sometimes developer - Yes I'm a happy hybrid.

My passion lies in understanding human, constructing experience between human and technologies, and empowering human to live with instinct.


I'm proficient in UX design/Building prototype with mainstream prototyping tools & Qualitative user research. I've also equipped knowledge in software engineering (especially front-end dev) and business, which enables me to work well in multifunction team!

Please refer to my portfolio for the UX design and research projects in detail:
https://icily.github.io

Interaction Designer & User Researcher
Taipei, Taiwan
chiayu.chen.tw@gmail.com

工作經歷

University of Washington, Human Centered Design & Engineering, Research Assistant, May 2018 ~ Jun 2018

- Designed & Implemented a tech probe iteratively using Arduino, Processing, tablet, and sensing electronics with remote team.

- Transcribed the field studies and conducted qualitative data analysis to investigate how interactive technology & data play helps family mealtime for preschoolers and parents.

* Research led to a TAICHI 2018 paper.

Check my project "Stamp Plate" at https://icily.github.io/#portfolio

National Chiao Tung University, Dept. of Computer Science, Research Assistant, May 2018 ~ Feb 2019, Jul 2019 ~ 現在

- Deployed a 4-week study applying the experience sampling method (ESM) with surveys on the mobile app.

- Recruited 50+ participants, conducted post-study interviews and qualitative data analysis to study the impact of relationship characteristics on receptivity to mobile IM messages.

* Research led to a CHI 2019 Paper.

National Chengchi University, Innovative User Interface Lab, Research Assistant, Jul 2015 ~ Aug 2018

- Created hi-fidelity interactive hardware & software prototypes to ideate the design.
- Designed experiments, conduct user research and usability evaluation, and analyzed the quantitative and qualitative results.
* Project led to a CHI 2016 paper and won the of Student Game Competiton.

Check my project "PinchFun" at https://icily.github.io/pinchfun
Check my project "Motion Guidance Sleeve" at https://icily.github.io/#portfolio

PEBBO eXperience Design Consultancy, UX Research/Design Intern, Jun 2017 ~ Dec 2017

* Worked closely with clients in music streaming and manufacturing industries (e.g., Taiwan Mobile, MOXA Inc.) on projects of exploratory user/market research, UX/UI redesign, and usability testing.

* Assisted the UX Research Lead in the planning of user research, executing research, and preparing the report, on three client projects:

- Conducted guerrilla interviews, user interviews, and usability testing.

- Created lo-fi prototypes with sketched wireframes and paperboards to ideate the design concepts.

- Planned and facilitated co-creation workshops with clients to define the product feature and build action plans by leading discussion integrating user needs, business resources and market trend with client’s engineering, marketing, and design teams.

- Analyzed the research data, compiled the results into actionable insights and presented the research report and provided recommendations to the clients to support evidence-based decisions.

- Conducted market research and competitor product feature analysis to identify the strength and weakness of products.

Microsoft Taiwan, R&D Intern, Web Development, Jul 2014 ~ Dec 2014

Developed a back-end website for IT, using C# ASP.NET MVC. Wrote automated testing scripts for pressure testing.

學歷

National Chengchi University, 科學碩士(MS), Digital Contents, 2015 ~ 2018

- Specialized in Human-Computer Interaction
- Research Assistant in Innovative User Interface Lab, with Prof. Neng-Hao Yu; crafted technologies from now to the future.

National Chengchi University, 工商管理學士(BBA), Business Administration, 2011 ~ 2015

- Guitar Club 

- English Taught Program (ETP) 

- Commerce lecture & Business English - Marketing Program

National Chengchi University, 理學士(BS), Digital Contents, 2012 ~ 2015

Double Major: Digital Arts, Interaction Design, Human-Computer Interaction

其他經歷

Mentorship 曼陀號領航計畫 - UX 組水手, Apr 2019 ~ 現在

- Dived into UX design and research. Initiated a APP redesign side project on podcast service with a team of 5.

Open HCI 人機互動工作坊, 2015 ~ 2018

- Planned the lecture and workshop on tangible UI prototyping and led the field observation for 100+ participants.
- Enhanced the digital marketing strategy, leading to 2x facebook fanpage likes and 1.8x enrollment rate to the workshop.
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