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Sheri Ellis         sheri.c.ellis@gmail.com       425-246-1687

I've been a Project/Program/Product Manager for 15+ total years, including 3 years managing mobile applications. I also have 10+ years of experience as a Developer/DBA. I've worked in high tech, telecom, and gaming industries with several methodologies. My passion is high-quality delivery!  

SUMMARY OF QUALIFICATIONS


eCommerce/Mobile

• Launched or updated many eCommerce sites, including: T-Mobile, Xbox/Microsoft, Sierra, UCR, ESRI.  

• Have deployed a total of 12 IOS, 9 Android, 2 Windows Phone apps 


➢ Won a Ship-It award for my work on the Xbox Live product launch!


Project/Prog Mgmt

• Proven track record in Agile/Scrum, Waterfall and other SDLCs; experience with TFS/VSO, JIRA, Clarity

• Managed full lifecycle of product roadmaps, user stories, backlog, budgets, schedules, dev, testing

• PMP certified

• ScrumMaster in progress


Technical

• 10+ years as Developer/DBA: TFS/VSO, C#, stored procedures, PowerShell, XML, Azure, AWS, PHP, SWIFT, SQL Server, MySQL, Oracle. 

• VBA abilities with Office: Excel, Word, PPT, SharePoint

• As a technical PM, able to alpha test, write SQL queries, invoke APIs, etc.

Project/Program Management Experience

SR. PROGRAM MANAGER, MAANA 7/2017 - 12/2017

• Oversaw teams of analysts and data scientists working on knowledge applications 

• Managed two Agile POCs for new customer Chevron in a start-up environment.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

SR. PROGRAM MANAGER, MICROSOFT TEAMS  5/2017 - 6/2017

• Managed triage/escalation of developer questions and issues in VSO • Managed catalog of code samples of bots in C# and nodeJS and publishing process on MSDN • Wrote and published developer guidance on MSDN and developer forums • Defined multiple processes and coordination with other teams in a start-up environment.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

SR. WEB DEVELOPER/DBA, Shop4E.com 9/2016 - 1/2017

• Developed an integrated shopping cart for selling American products to Chinese customers B2B+B2C • Wrote C#/JavaScript/PowerShell/SQL using VSO for back-end order processing and automation tasks. • Managed SQL Server instances hosted on AWS. Automated API testing and reporting with Excel.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

SR. TECH PROJECT MGR, MICROSOFT SUPPLY CHAIN 10/2015 - 6/2016

• Worked on several B2B projects for Microsoft Retail Stores • Created new EDI invoice submission gateway/process for 5 large suppliers. Budget: $1M. • Ran Agile with TFS/VSO user stories, design, backlog, budget, schedule, dev, testing, deployment • Used Excel extensively for mapping XML conversions, managing budget, data mining.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

SR. TECHNICAL PROJECT MANAGER, T-MOBILE USA 1/2015 – 7/2015

• Implemented new payment solution impacting all B2B+B2C T-Mobile eCommerce channels • Managed vendors, SOW creation and enforcement, schedule. Managed $4M budget. • Drove tight coordination and integration with multiple vendors, 14 teams and 100+ internal resources. • Owned product technical design, requirements, architecture, analysis, testing, delivery.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

ADVERTISING API PRODUCT MANAGER,  AT&T MOBILITY 7/2014 – 1/2015

• Product Manager of AT&T’s Advertising API, part of AT&T’s Black Flag platform for mobile apps. • Owned end-to-end B2B solution including financial and technical KPIs. • Drove API integration into AT&T’s SDK, testing, delivery, support. Managed roadmap, compliance. Oversaw 3 dev teams and multiple QA efforts. • Oversaw budget, financial reporting, payment to developers, schedules, stakeholder communications.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

TECHNICAL PROGRAM MANAGER, AT&T MOBILITY 5/2013 - 5/2014

• Owned 2 family-oriented mobile apps (both on iOS and Android) end-to-end including B2C eCommerce • Kept tight coordination and integration with multiple organizations. Changed eCommerce on both apps. • Ran Agile stand-ups, managed backlog, wrote user stories. Oversaw 2 dev teams, analysts, QA. • Managed budget, schedule, overall direction and technical guidance to product and operational teams

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

TECHNICAL PROJECT MANAGER, MATCHBOX MOBILE 8/2012 – 2/2013

• Project Manager of B2B+B2C mobile apps for Android, iOS and Windows Phone for blue chip clients. • Responsible for 3 IOS apps, 4 Android apps, and 2 Windows Phone apps with several Azure APIs. 

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

SR. SOLUTIONS ARCHITECT, T-MOBILE USA 7/2008 – 6/2012

• Managed B2B middleware solution to allow partners to sell T-Mobile products on their websites • Onboarded new partners, supported their development, test planning and execution • Oversaw continuous change management in waterfall environment. • Wrote and published partner guidance and API documentation on extranet website of partner content. • Monitored partner transactions in production. Assisted in post-production support and triage.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Additional PM Experience             Management Experience

ASSOCIATE PRODUCT MANAGER 
T-MOBILE USA 7/2006 – 7/2008

• Managed T-Mobile’s portfolio of requirements. Published quarterly to mobile device OEMs. • Coordinated compliance reviews with OEMs on new devices, published metrics.

PROJECT MANAGER 
MICROSOFT WORLDWIDE LICENSING PROGRAM OFFICE 3/2005 – 9/2005

• Added a new Software Assurance Benefit within complex Packaged Services • Wrote functional specs, site maps, and system integration diagrams. Coordinated multiple analysts.

PRODUCT/RELEASE MANAGER
MICROSOFT WORLDWIDE SERVICES GROUP 4/2004-12/2004

• Deployed project tracking system for VP/PMO intelligence of projects by geographic / vertical market. • Acted as Project Management “Subject Matter Expert” to Microsoft worldwide PMs. • Redefined their Agile methodology • Developed templates and automation using Microsoft Office, Visio, and RoboHelp.

PROJECT MANAGER
XBOX PROGRAMS WORLDWIDE OPERATIONS 7/2002 – 3/2003

• Deployed new worldwide B2C Xbox Live subscription system. Receive a "Ship-It" award for my efforts! • Delivered a B2B system for companies to purchase development kits, hardware. 

PROJECT MANAGER
PROTOCOL NATIONAL, INC. 7/2001 – 7/2002

• Managed SOWs, budget, scope, schedule, resources, quality, risk, change. Ongoing improvement of financial systems at Coast Community College, Compton Community College.

EXECUTIVE PRODUCER
SIERRA ENTERTAINMENT (VIVENDI-UNIVERSAL) 7/1998 - 3/2000

• Owned all of Sierra’s E-commerce B2B+B2C; all processes related to online transactions. • Responsible for $5 million budget, managed 10 people, 4 vendors. • Negotiated contracts and managed relationships with vendors. • Senior Web Developer 7/98-7/99.

DIRECTOR, ADVANCEMENT SYSTEMS UNIVERSITY OF CALIFORNIA RIVERSIDE
8/2000 – 6/2001

• Department Manager for donation systems; budget: $1 million, 11 people, 2 vendors. • Responsible for systems management, ERP implementation, vendor/contract management. • Oversaw gift administration including data entry, monetary handling. • Strategic management of Advancement database system, used campus-wide for donations and donors • Responsible for managing technical resource needs, hardware/software, support, web.


Technical Experience


BUSINESS SYSTEMS ANALYST / DBA WASHINGTON MUTUAL BANK 7/2003 - 1/2004

• Wrote Oracle stored procedures and documented hundreds of tiny specific data migration tasks. 


Oracle DBA
MICROFRAME TECHNOLOGIES, INC
3/1997 - 7/1998 

• Managed Onyx system for CRM, knowledgebase


ANALYST/DEVELOPER
ESRI 2/1991 - 9/1996 

• Wrote FoxPro programs to support Marketing efforts and manage the ESRI User Conference data. 

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